01 / Identify the production route
Request the site address, botanical source, plant part and a product-specific process overview. Confirm any extraction solvent, carrier or other added ingredients.
Know where and how your ingredient is supplied
Facility qualification should follow the product being quoted. Ask for the manufacturing site, legal manufacturer and the role of each party in the supply chain. Do not assume that every catalog item is produced in-house or at the same location.
Request the site address, botanical source, plant part and a product-specific process overview. Confirm any extraction solvent, carrier or other added ingredients.
Ask how identity, cross-contact, cleaning, storage and batch separation are managed for the relevant product. Determine which records are available for buyer review.
Confirm test methods, acceptance limits, testing responsibility and laboratory details. Ask whether testing is performed on-site or by an external laboratory; do not infer methods from a facility description.
Share your supplier questionnaire or audit requirements. Ask about the availability and conditions of a remote review or site visit before scheduling.
Share the ingredient, specification, application, destination and expected quantity. Include your sample and document requirements; availability is confirmed per product.
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